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MEET & ASSIST

At all airports we offer optional Meet & Assist service to all our guests, both on arrival and departure and irrespective of their terminal/gates and selected sleep option. You can add this optional service as part of your reservation process after deciding on the accommodation first.

Dubai International (DXB)

Depending on your flight you will be arriving at Terminal 3 (Emirates, select flydubai routes), Terminal 2 (majority of flydubai routes and other mainly low-cost airlines) or Terminal 1 (all other airlines). All our DXB sleep options are inside the transit areas of Terminal 3 and Terminal 1 :

  • A-Gates (Concourse A), Terminal 3: sleep ’n fly Sleep Lounge / marhaba Lounge

  • C-Gates (Concourse C), Terminal 3: sleep 'n fly Sleep Lounge (launching 2020)

  • D-Gates (Concourse D), Terminal 1: sleep ’n fly Sleep Lounge

Whilst making an online booking please ensure that you select the correct terminal and the respective Concourse (A, C or D-Gates) for your accommodation. If in doubt please consult our Dubai Reservations Team.

Doha Hamad International (DOH)

Our Meet & Assist team will be meeting you at the arrival gate of your flight, or at the terminal’s bus gate respectively in case your inbound flight has a remote parking position. Irrespective which airline you will be travelling with you will be able to use our sleep ’n fly Meet & Assist service on arrival and/or departure in combination with a stay at our Sleep Lounge in the central transit and duty free area.

In case of any questions please consult our Doha Reservations Team.

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